A logo and graphic look were developed to reflect those brand attributes considered most important to the company’s overall image of strength and reliability. Post 911, the banking industry was seeking tougher security solutions, so it was important that the new brand image convey this message.
Once the new brand image was established, we Integrated its look, feel, manner, and tone across all marketing channels:
- Direct mail
- 3 web sites
- E-mail
- Business-to-Business Sales Materials
- Print Advertising
- Signage
- Internal Communications
In the development of the new creative, it was important that every touchpoint visually represent the brand’s new identity, and each piece of communication reinforce the same messages of strength, security, and reliability.
Photographs of people were employed to humanize the marketing components and warm up the company’s service offering, to make them more accessible. The copy was developed to give the customer the confidence they were looking for, and remain inviting enough to encourage response.
Results
Thanks to our proven process for developing Integrated marketing communications, the company successfully began attracting the high-profile customers it had intended to court with its refurbished image.
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